Privacy Policy

Private Beta Notice

SilverConnect is currently in a Private Beta phase. During this period, we may collect additional feedback and usage data to improve the service. All data collection follows the principles outlined in this Privacy Policy.

Our Commitment to Your Privacy

The Silver Liners LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use SilverConnect.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number)
• Family and helper relationships within your Trusted Circle
• Care requests, visit information, and coordination data
• FraudGuard checks and safety alert preferences
• Communication preferences and feedback

We also collect technical information automatically, such as device information, IP address, and usage patterns, to improve our service and ensure security.

How We Use Your Information

We use your information to:

• Provide and improve SilverConnect services
• Verify identities and maintain security
• Enable coordination between families, helpers, and seniors
• Send important safety alerts and notifications
• Respond to your requests and provide support
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We share information only as necessary to provide our services:

• Within your Trusted Circle (as you configure permissions)
• With service providers who help us operate (under strict confidentiality agreements)
• When required by law or to protect rights and safety

Data Security

We use industry-standard encryption, secure data storage, and access controls to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Control sharing within your Trusted Circle
• Opt out of non-essential communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

The Silver Liners LLC
Email: contact@thesilverconnect.com
Support: Visit our Support page

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.